Shipping Policy
OUR DELIVERY POLICY
We use APC LIQUID for all orders within Mainland UK & Northern Ireland.
For all Delivery options, your order must be placed by 12 p.m. Monday to Friday to qualify.
Any item ordered after 12 p.m. at Bank Holidays or the weekend will be processed and dispatched the next working day. Please bear this in mind with our delivery times.
For example: If you place an order after 12 p.m. on Thursday or Friday before 12 p.m. this will be processed and collected by our courier on the Friday and be shipped the following working day. I.E Monday. If you place an order after 12 p.m. on Friday or at the weekend, it will be processed on Monday and then delivered to you on Tuesday.
We aim to process orders the same or next working day, however, please allow up to 5 working days for your UK orders and 15 working days for international to be processed during very busy times.
Refunds will not be issued in the instance of an order being placed outside the conditions of the delivery parameters stated on the checkout page. If the address is entered incorrect at the time of placing the order, we have the right to reject a refund or replacement order.
DELIVERY COSTS AND TIMES - APC LIQUID
|
Country |
Courier |
Cost |
Time |
|
UK Mainland (Excluding Channel Islands, Scottish Highlands, Northern Ireland,) |
APC Liquid |
£5.95 |
1-2 Working Days |
|
Channel Islands (Jersey) |
-- |
-- |
3-5 Working Days |
|
Scotland |
-- |
-- |
3-5 Working Days |
|
Northern Ireland |
-- |
-- |
3-5 Working Days |
|
ROI (Ireland) |
-- |
-- |
Currently Suspended* |
|
Click & Collect Local |
Local Collection |
Free (contact first) |
Currently Unavailable |
|
Europe (Germany, Spain, Italy, France, Austria, Belgium, Bulgaria, Denmark, Hungary, Finland, Netherlands, Poland, Portugal, Sweden,) |
-- |
-- |
Currently Suspended * |
For international orders, please provide a local phone number, including country code (for example, +44 for UK), which the courier can use to contact you if they need more information to complete the delivery.
WHAT TO EXPECT WHEN YOU PLACE AN ORDER
As soon as you place an order, you will receive an order confirmation email from IMPOSSIBREW Co. and you will receive another email when it has been dispatched. Please also check your junk mail if you feel you have not received delivery notification.
If you are not in when delivery is made a card will be left with contact details for you to arrange another delivery. Should these delivery attempts fail, the goods will be returned to us and full credit for the product will be issued to your account, minus the delivery charge.
All goods require a signature from an adult who is over the age of 18. Even though it is alcohol-free, UK food law requires identification upon delivery since it resembles the image of alcohol consumption.
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If you have placed an order for beer, an adult signature may be required when you receive your order.